TB ŠPORTNA

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Terms of Service

Effective Date: October 2, 2026

These Terms of Service (the “Terms”) constitute a legally binding agreement between you as the user, visitor, or customer of our platform, and TB ŠPORTNA OPREMA, d.o.o. (“we”, “us”, “our”), the registered operator of the official e-commerce website available at www.tbsportna.com. Our platform is the home to our 55K+ rated collection of user-loved small fitness gear, built around our core mission to help every customer train anywhere easily, turn any spot into your gym, and build a consistent, easy-to-keep workout routine that fits seamlessly into your daily life.

By accessing, browsing, creating an account on, submitting personal information to, or completing any purchase on www.tbsportna.com, you explicitly acknowledge that you have read, fully understood, and agreed to be bound by every provision laid out in these Terms, alongside our published Privacy Policy, Refund and Returns Policy, and Shipping Policy that are hosted on our website as supplementary, integral parts of this binding agreement. If you do not agree with any clause of these Terms, you are not granted permission to use our platform, browse our product collection, or complete any transaction on our website, and you must cease all access to www.tbsportna.com immediately.

1. Platform Eligibility and User Account Obligations

You must meet all the following eligibility requirements to access and use our e-commerce platform legally:

  • You are at least 16 years of age, or the legal age of majority in your country of residence, and have the full legal capacity to enter into a binding purchase agreement on our platform. If you are under the age of 16, you may only browse our website with the explicit supervision and consent of a parent or legal guardian, and no purchases may be made by underage users without the formal approval of an authorized adult who will take full legal responsibility for the order.
  • You are not located in any region or country that is subject to international trade sanctions, embargoes, or restricted trade prohibitions applicable under Slovenian law, European Union law, or other relevant applicable legal frameworks.
  • You will not use our platform for any fraudulent, illegal, or unauthorized purpose, and all activities you conduct on www.tbsportna.com will comply with all local, national, and international laws and regulations that apply to you.

When you choose to create a user account on our website, you agree to provide accurate, complete, and up-to-date personal information including your full legal name, valid email address, correct billing and shipping address, and active contact phone number. You are fully responsible for safeguarding the security of your account login credentials, including your account password, and all activities that take place under your account. If you detect any unauthorized access to your account, credential leakage, or suspicious activity linked to your user profile, you agree to notify our support team immediately at [email protected]. We are not liable for any financial loss, order discrepancy, or data harm that arises from your failure to protect your account credentials. We reserve the full right to suspend or terminate any user account at our sole discretion if we detect suspicious activity, provision of false information, or violation of these Terms that harms the safety of our platform or other users.

2. Product Information, Pricing, and Order Process

All product listings hosted on www.tbsportna.com showcase our full collection of user-loved small fitness gear, with detailed product descriptions, high-resolution product images, usage guidance, and publicly shared real feedback from our 55K+ rated community of customers. We take every reasonable effort to ensure that all product details, specifications, and usage instructions on our platform are as accurate as possible, but we do not guarantee that all content displayed is completely error-free, fully up to date, or 100% free of minor typographical mistakes. The colors of products shown in product images may have minor variations due to the different display settings of individual user devices, and these minor variations do not qualify as product defects.

All product prices listed on our website are denominated in Euro, and all displayed prices exclude applicable customs duties, import taxes, or value-added taxes that may apply to orders shipped outside of Slovenia, unless explicitly marked otherwise. We reserve the right to adjust product pricing, run limited-time promotional campaigns, or modify discount rules at any time, without prior individual notification to users. If a product is incorrectly listed with an abnormally low price due to a typographical error or system technical fault, we retain the right to cancel any pending order for that product before it is dispatched from our warehouse, even if the order has already been automatically confirmed by our system, and we will issue a full notification to you with the option to receive full store credit or a 100% reimbursement of any amount you have paid for that order.

When you complete the checkout process and submit an order on our platform, you are placing a formal binding offer to purchase the selected fitness gear products from us. We will send you an automated order confirmation email immediately after we receive your order and payment confirmation, but this automated email does not constitute our formal acceptance of your purchase offer. We reserve the right to verify order details, confirm product inventory status, and reject any order request at our sole discretion for reasons including but not limited to product stock shortages, detected fraudulent transaction risks, past unresolved payment disputes, or situations where we have reasonable grounds to believe the order was placed by an automated bot or unauthorized third party. If we choose to reject your order after you have completed payment, we will notify you of the decision within 2 working days and fully refund all amounts you have paid for the rejected order, with no additional charges incurred.

All payment transactions conducted on our website are processed through PCI DSS certified, secure third-party payment service providers. We do not store full sensitive credit card or debit card data on our own internal servers at any point. By submitting your payment information during checkout, you confirm that you are the legal authorized holder of the payment method being used, and you have full authority to complete the transaction.

3. Intellectual Property Rights

All content hosted on www.tbsportna.com, including but not limited to website design layouts, original text product descriptions, brand logos, product images, workout guidance content, video demonstration materials, website code architecture, and all software systems that operate our e-commerce platform, is the exclusive intellectual property of TB ŠPORTNA OPREMA, d.o.o. or our licensed authorized partners, and is protected under Slovenian copyright law, European Union intellectual property regulations, and international copyright treaty provisions.

You are granted a limited, non-exclusive, non-transferable, revocable personal license to access and browse the content of our website for your personal, non-commercial use for the purpose of shopping for our fitness gear products. You are strictly prohibited from reproducing, copying, modifying, distributing, republishing, displaying in public commercial spaces, uploading to third-party websites for resale purposes, or exploiting any of the intellectual property content on our platform for any commercial or non-personal use, without our explicit written prior permission.

If you choose to submit user-generated content to our platform, including product reviews, workout testimonials, photos or videos that show you using our small fitness gear, feedback messages, or public comments on our product pages, you automatically grant us a perpetual, royalty-free, worldwide, sublicenseable, and transferable license to use, reproduce, modify, adapt, distribute, and display this content across our website, our social media channels, and our official marketing materials, for the sole purpose of promoting our products and sharing user success stories with our community. You confirm that all user-generated content you submit does not violate any third-party copyright, privacy rights, or applicable laws, and you will take full responsibility for any legal claims that arise from the content you publish.

4. Prohibited User Activities

When you use our www.tbsportna.com platform, you agree that you will not engage in any of the following prohibited activities:

  1. Circumvent, disable, or otherwise interfere with the security-related features of our website, including access control systems, anti-bot protection measures, or encryption protocols that protect user personal data and payment information.
  2. Use any automated system, program, bot, scraper, or crawler to access, scrape, or harvest data from our website at a scale that exceeds reasonable normal personal browsing patterns, without our explicit written prior permission.
  3. Submit malicious code, viruses, malware, or other harmful digital content that is designed to disrupt, damage, or compromise the normal function of our website, our server systems, or the data security of other platform users.
  4. Impersonate any other person, entity, or TB ŠPORTNA staff member, or falsify your identity or account information to mislead other users or obtain unauthorized access to restricted platform features.
  5. Submit false, malicious, misleading, or defamatory product reviews, fake feedback, or fraudulent claims against our products, our staff, or our platform, that damage the reputation of TB ŠPORTNA OPREMA, d.o.o.
  6. Resell, redistribute, or bulk purchase our fitness gear products for the sole purpose of price gouging, scalping, or unapproved commercial resale on unrelated third-party platforms, which disrupts our normal inventory allocation and pricing structure that we have designed to keep our small fitness gear accessible for all regular customers.
  7. Use our platform or any of our provided communication channels to send unsolicited commercial messages, spam, phishing content, or harmful marketing material to other users or our staff members.

We reserve the right to immediately terminate your user access, block your IP address from accessing our website, and pursue all available legal remedies if we detect you have engaged in any of these prohibited activities, to protect the safety and interests of our full 55K+ rated customer community.

5. Limitation of Liability and Disclaimers

Our www.tbsportna.com platform and all our fitness gear products are provided on an “as is” and “as available” basis, to the fullest extent permitted by applicable law. We do not make any explicit or implied warranties that our website will be completely uninterrupted, 100% error-free, or completely free from all digital security risks, though we take every reasonable industry-standard measure to maintain the stability and security of our platform. We also do not make any implied warranties of merchantability or fitness for any specific non-intended product usage, beyond what is explicitly stated in our official product usage guidance.

Under no circumstances will TB ŠPORTNA OPREMA, d.o.o., our directors, employees, or authorized operational partners be held liable for any indirect, incidental, special, consequential, or punitive damages that arise from your use of our website or our products, including but not limited to lost workout progress, lost profits, business interruption, or data loss, that exceeds the total order value you have paid to us in the specific transaction that gives rise to the claim. This limitation of liability applies even if we have been advised of the possibility of such potential damages in advance.

Some regional jurisdictions do not allow the exclusion or limitation of implied warranties or consequential damages, so some of the above limitation clauses may not fully apply to you, in line with the mandatory consumer protection laws that apply to your country of residence.

6. Policy Updates and Modifications

We reserve the full right to update, modify, or adjust any provision of these Terms of Service at any time, to reflect changes to our business operations, new platform features, updated legal regulatory requirements, or adjustments to our operational rules. When we make material changes to these Terms, we will update the effective date at the top of this document, and post a prominent public notification banner on the homepage of www.tbsportna.com for a minimum of 14 calendar days before the new revised Terms officially go into effect, to give all our users sufficient time to review the updated provisions. Your continued use of our platform, browsing our product collection, or placing new orders after the effective date of the revised Terms will constitute your full acceptance of all updated clauses in the modified agreement.

7. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Slovenia, without regard to its conflict of law rules. Any dispute, claim, or disagreement arising from or related to your use of www.tbsportna.com, your purchase of our fitness gear products, or these Terms will first be resolved through good faith amicable negotiation between you and our team. If the dispute cannot be resolved through mutual negotiation within 30 calendar days, the dispute will be submitted to the exclusive jurisdiction of the competent courts located in Ljubljana, Slovenia. For customers who are acting as consumers for non-commercial personal use, you will also retain the right to submit any dispute resolution claim to your local consumer protection authority or the official alternative dispute resolution platform hosted by the European Commission, in line with applicable consumer protection regulations.

8. Contact Information

If you have any questions, concerns, or inquiries about any clause within these Terms of Service, you can reach out to our official team at any time:

  • Registered Company Name: TB ŠPORTNA OPREMA, d.o.o.
  • Official Contact Email: [email protected]
  • Registered Business Address: Zbilje 77, 1215 Medvode, Slovenia
  • Official Contact Phone: +386 31 488 058‌

Our team will respond to all your formal inquiries regarding these Terms within 3 working days, to ensure you have a clear, transparent understanding of our platform rules as you explore our collection of user-loved small fitness gear, and begin building your own consistent, easy-to-keep workout routine to train anywhere easily.